It's not always a very simple process. The Auditor General commented to that effect in his report in 2015.
We are working very hard. We have this initiative called the service delivery review, to modernize and make our services veteran-centric as opposed to program-centric. We're working on that.
If a veteran is frail or it's an end-of-life situation, we have expedited matters to get the programs done. However, the moment you come to us and we deem your injury to be service-related, you are then eligible for medications related to that injury. You do not have to reapply for that. Once we adjudicate the case and say that your hearing loss is service-related, then hearing aids, batteries, or any specialized medication are automatically given to you. You receive your card for medication, and you are in the club immediately.