With respect to resistance, certainly we want pharmacists to know what the indication for the antibiotic is so that they can also make a decision about whether it is the best choice for that particular patient in that situation. There's always the option of having a conversation with the prescriber about that.
One thing that can potentially reduce resistance is making sure that antibiotic courses don't go too long. The other thing to look at is the length of the course of therapy. There's data out there that tells us that for very simple, uncomplicated urinary tract infections, three days are enough. You don't need a week. Just by shortening the course....
There are a number of strategies that people can use. People with viruses feel unwell. They feel sick. They need treatment too. It's simply that an antibiotic is not the treatment. There are other things. There are fever reducers and analgesics and things that can help a cough and a sore throat that could go a long way to making patients feel better. There are lots of strategies that pharmacists can use.