As my colleague mentioned, the complexity of care within health care facilities is increasing every day, with new technologies, new illnesses, and new drugs and devices that are introduced into our very complicated and complex health care facilities. Unfortunately, during care, there are many challenges or pressures that health care providers are faced with. There are urgent issues and a lot of information coming in on a daily basis. As our colleague Dr. Shevchuk also said, we need to make the care environment easier for our health care providers so that they can do their job easily.
Health care providers don't go to work every day to give bad care. They go to work every day not intending to harm people or to do something wrong. They are there to give the best possible care to the patients they serve, but they work in incredibly challenging and complicated environments. Sometimes, in these circumstances, the routine aspects of care—the things that should be done—aren't routinely or consistently done. It's not just around care. It may be around environmental concerns, communication, or transfer of information between care providers, facilities, or even departments, and this can contribute to patients acquiring infections in facilities.