Thank you.
There was a document done by the Assembly of First Nations. It's called the “First Nations Health Transformation Agenda”. They talked about the national utilization rate for dental benefits. It was 34% of eligible individuals. This compared to 61% for those who were eligible for pharmacy benefits. The report noted that part of the reason for the low rate of utilization—I'll read this verbatim—was “poor overall communication about the...benefits and, particularly in the case of dental, a hesitation or unwillingness of First Nations clients to try to navigate the onerous NIHB approvals process.”
Would you say that your review supports this conclusion that some of these low utilization rates are in part due to how onerous this approval process was in discouraging people from navigating it?