I have a quick question. A fellow named Henry called me this weekend. His wife is in Hubei. He was trying to make sure his wife was on the list and he was having a hard time getting through. Ms. Jeffrey was saying that there is excellent communication. He finally did manage to speak to someone, and when he went to confirm that the visa number they had been provided was correct, it was wrong by one number. I guess the concern is whether there is an exhaustive list that can be doubled-checked. His suggestion was that perhaps a personal email could be sent that would at least provide information confirmation, for them to double-check. Could you give me a quick answer?
On February 3rd, 2020. See this statement in context.