Do you know what? I'm not sure to what extent I can talk about private conversations in this public forum but, as I speak to colleagues across the country, what is clear to me is that the places that got the job done were aware of their deficiencies as laboratory systems and worked with commercial partners to automate processes in their labs. It's one thing to be testing 100 specimens a day. It's another to be testing 10,000 a day.
I think that the laboratories that are able to have high throughput here, and—Mr. Ciciretto is probably the better one to answer this question—we do have folks in the country who know this stuff. From the time the specimen arrives until the report goes out to the public health unit, not by fax but electronically, operations can be tremendously streamlined so you don't get the bottlenecks that we've had in Ontario.
I think a lot of the problems got blamed on the supply chain but clearly, as the supply chain has cleared up, it's still a rocky ride. In Ontario there have been a lot of politics as well. I think you see that. You've had access to some testing data via the modelling process. You see that there's still this hugging going on where, even as testing is supposed to get dispersed out to hospital labs and private labs, it's still getting hugged by the public health laboratory system.
I think, in a time of national crisis, it's time to check your ego and work with whoever you can work with. Essentially, the folks in Newfoundland.... It was a remarkable experience to interact with them. Perhaps this is a size thing, but it seemed a lot to me like an ego thing. They have a provincial working group that has some former politicians, some leaders from health, leaders from business and a couple of academics, and they're all at the table and they're all exchanging ideas. It reminds me of the children's story, Stone Soup, where everyone brings something and puts something in. At the end of that, they all have a good soup to enjoy together.
That's how they do it in Newfoundland. It was a revelation to me, as someone coming from Ontario who's used to being asked for information that then goes off into a dark place and you're never really sure who's seen it, used it or responded to it. It's just a very different way of doing business, and I think it's served them well. They got the idea of hunting the virus from Iceland. They looked over to the east and thought, “Well, you know we've got Canada over to the west and we've got this other country over to the east, and the country to the east is doing a bang-up job. Let's talk to them.”
I think being humble and looking for folks who are doing this better than you, and learning from them, is part of the magic.