I'll describe the process for the air mode so that people can understand the continuum here.
First of all, the air carriers are being asked to prevent anyone who is symptomatic from getting on the flight. During the flight, if somebody is identified as becoming symptomatic, they're identified before the plane lands in Canada so that we can segregate them immediately upon arrival. Those people would immediately be turned over to Public Health Agency officials to assess their situation. That's our hand-off point with them.
For the rest of the travellers, for the asymptomatic people, they would proceed into the customs hall, where if you've travelled internationally recently you would see our PIK machines. These are our primary inspection kiosk machines. The advantage we have with these machines is that they ask the questions in 15 different languages, so we're able to carry a very broad spectrum of travellers into the country.
After answering the questions about whether they have a cough, a fever or other symptoms, they also acknowledge that they are subjecting themselves to mandatory isolation for 14 days upon arrival in the country. As they're in the baggage hall, there are additional border service officers roving and looking for people who are displaying symptoms. We have referred people through these functions to the Public Health Agency.
Upon departure from the customs hall, they're all given forms about how to conduct themselves should things happen after they leave and to acknowledge once again that they're being subjected to mandatory isolation.
It's very layered. It's very complete. It covers more than just French and English.
You're right in your point about the temperature scans. People are expecting different things, but we've not been advised by public health officials that it's something we need to do at the border. We are guided in all of these actions by the advice of the Public Health Agency of Canada on the efforts it wants us to deliver at the border on its behalf.