I would like to clarify that Ms. Biron's research was not only about telework. That said, telework isolates workers a great deal. They receive less social and technical support. Therefore, new ways of doing things need to be established.
Workers can no longer talk to their colleagues about the difficulties they face or about a host of other situations. They find themselves more isolated. There are no more breaks together, no more opportunities for conversation, apart from general meetings. In addition, there is significantly less technical support. So we must create new structures, provide time for conversation between colleagues and determine what support they need. They need to be able to talk about what they are experiencing, not only about the technical aspects. It is important to check what technical support they need.
We need to create new meeting rituals between workers and managers. We also know that, even for those who physically come to work, the reality is more difficult because of the distancing and all the ensuing demands.