Thank you very much, Mr. Chair and honourable members of the committee. It's really a pleasure to be here this morning.
My name is Claire MacLean. I'm the chief executive officer of the SHARE society.
SHARE is a registered charity. We are somewhat unique in terms of social service agencies in that we don't serve just one demographic, such as seniors, or one area of need, such as autism. We really are here to support members of our community during times of vulnerability. It is our deeply set belief that if we can wrap our services around people during those times of vulnerability, they can come out on the other side with better outcomes.
As a result of that belief, SHARE delivers a wide range and different buckets of services. We have services that address financial vulnerability, such as the food bank, a rent bank, employment programs and affordable housing. We have services that support the vulnerability of mental health, including counselling and addiction services. We have services to support the vulnerability of aging, including social connection services for our seniors and transportation to medical appointments. We have services that address the vulnerability of disability, including services for children and youth with special needs. We have services that support the vulnerability associated with being a newcomer or a refugee to our country. Finally, we have programs that support the vulnerability of early and middle childhood, including parenting programs.
Through this wide range of services, SHARE supports about 22,000 people each year in the cities of Coquitlam, Port Coquitlam, Port Moody, New Westminster, Anmore and Belcarra.
When the COVID-19 pandemic hit in 2020, SHARE was one of those classified as an essential service provider. Our food bank has not missed a single day of food hamper distribution. Across all of our programs, our staff have done a really amazing and admirable job at coming up with creative solutions to ensure that the people in our community could continue to access the supports they needed.
I know the committee has already heard expert testimony around the disproportionate impact of the COVID-19 pandemic on vulnerable members of our community. I can add my voice as further witness to that fact.
We cannot talk about the impacts of this pandemic without talking about the financially vulnerable members of our community. These are folks who are at higher risk of contracting the virus. They lack paid sick leave and therefore are more likely to attend work if they have symptoms or have to work alongside someone doing the same. The financially vulnerable are more likely to live with roommates or extended family, thus expanding the contacts they experience on a day-to-day basis. These members of our community are often employed as casual or part-time workers with multiple employers at multiple locations, again expanding their contacts.
In addition to being at higher risk of just becoming sick, the financially vulnerable members of our population are also at a higher risk for the collateral damage of this pandemic. They are the ones more likely to have been laid off by struggling businesses, and they do not have the same access to mental health supports, child care, domestic supports, recreation services or even nutritious food. You cannot talk about the emergency situation facing Canadians as a result of the COVID-19 pandemic without talking about financial vulnerability.
However, there is good news on this aspect. Some of the government’s actions during the height of the pandemic were very effective at helping to mitigate the impacts on financially vulnerable people. We heard from the community members that SHARE serves that the CERB payments were critical to ensuring the well-being of their families. In addition, the funding supports for food banks were incredibly impactful. With a food bank that serves over 2,000 people every month, I can tell you that the funding SHARE received allowed us to feed more households and get them the nutritious food they needed. We appreciate these efforts and thank the government for its actions.
As we look ahead, I would implore this committee to consider two specific recommendations:
The first is that these supports be continued. Just as the financially vulnerable members of our community were hit harder by this pandemic, they will take longer to recover. This cannot be measured in months; rather, it will take years. Sustained government funding for food banks and programs that continue to put money directly into the hands of those in need in our communities is effective and necessary.
The second is that desperately needed infrastructure funding be provided to the community services sector. While attention and funding is justifiably focused on primary care and emergency care hospitals and services, it is the community-based services, such as those delivered by SHARE, that complete the cycle of support for our citizens.
A baby girl born at 26 weeks of gestation is sent home from her local hospital with a feeding tube and dire predictions for her long-term developmental and academic success. It is the speech-language pathologists, the physiotherapists and the occupational therapists at SHARE who work with her parents so that she can learn to drink from a bottle, take her first steps and say her first words.
It is through the work of SHARE and her family that she arrives at kindergarten, never having set foot back in the hospital since her infancy.
Similarly, for the senior who's using alcohol to manage his loneliness and depression and had to visit the emergency room after a particularly bad fall one evening, it is the SHARE counsellors who helped him find a better way to cope. SHARE's legal advocacy and housing teams help make sure that he doesn't get evicted and end up homeless or make more frequent visits to the ER.
Our nation's health care system does not work without social service and community-based organizations such as SHARE, yet we are consistently denied any type of basic infrastructure support and funding for IT or administration needs. To continue to starve this sector of supports places the health and well-being of all Canadians at risk.
Honourable members of the committee, as someone who has done this work and had the privilege of working in the field of community services for over 20 years, and has done work in B.C., Ontario and Alberta, I can tell you that these stories are not unique to the Tri-Cities or to SHARE. The need to support the most vulnerable members of our communities spans our entire country. The solution of direct financial support and sustained and conscious infrastructure funding for the community services sector is one that could be applied nationally.