Yes. I think one of the obstacles for our clients is that there's often a lack of trust, right? The people they tend to trust are the people who are there to serve them: our shelter workers and our street-level workers.
In terms of one of the difficulties we're facing right now, we have an example in British Columbia. In Kamloops, our shelter service received their vaccinations at least a month earlier than we did in Alberta, and one of the things we discovered in Kamloops is that when we booked our clients for a vaccination, the response rate was about 30% from our shelter clients who wanted to get a vaccination. When we booked our clients in coordination with our staff, with our staff getting their vaccinations at the same time as our clients, the rate moved to 80%.
We've been telling Alberta Health Services that if you want this population to get vaccines, you need to have our support workers get their vaccines at the same time, as an example to them. Unfortunately, that has fallen on deaf ears. In this past week, we have vaccinated 90 of our clients of approximately 250 or so—