It's very sad and heartbreaking.
As an individual, when we talk about mental illness, that aspect for us—for me—has been tremendous, knowing that at one time I had all these resources at the tip of my fingers.
I know the system better than most, because I deal with it in my mental health organization as well as my patient advocacy. I have trouble getting people the help they need. I can only imagine the horrific feelings and mental anguish of people who are low income or who have a language barrier and don't have the same accessibility as I do. They can't get the help.
It's about not being able to feed their families, not being able to pay their rent and not being able to do the basics that people shouldn't have to worry about.