Thank you, Mr. Chair.
I related this in the emergency debate on Monday evening. I'm just wondering what we can get for changes out of this.
Purolator doesn't really have a presence in a lot of rural areas in Canada, and people are having difficult times sending in their PCR tests within the allocated time frame.
A mother shared with me the ordeal her son had to go through. Because Purolator doesn't come out to the community every day, she waited on hold for hours and hours and was told that someone would be coming to pick up the package, and lo and behold, they never got there. They waited another full day and then were told to leave the package outside at a building in their local community and Purolator would pick it up. By the time the package got back to get tested, almost five days had passed.
I'm wondering about the reliability of those results. Will you commit to working with other couriers and engaging private sectors to fill the gaps in these rural areas where Purolator is having trouble picking them up, if at all?