Thank you very much for the question.
We've had a number of areas where performance has not been what we were hoping for with respect to call waiting times, with respect to test kit delivery times and with respect to test kit turnaround times. In each of those areas, we've worked with Switch Health, which has been a constructive and engaged partner, and have found solutions. In addition, we've also been working to expand the service providers in this space, where capacity issues are driving the problem.
I would say, Mr. Chair and honourable member, that if you provide the details, I will make sure that's resolved as well. You have my email, of course, or you can get it through the chair. I don't want to see any such situation of that nature, of course, and we'd be very happy to follow up with your constituent to address that right away.