Well, apart from the fact that everything has changed, it's a little hard to give you one or two examples. We're learning how and where digital and virtual care is most effective. It's not useful everywhere, but it's highly useful in selected places. We have a lot to learn about how to integrate virtual care into our traditional and future planning with regard to how we deliver care.
Just as we've been talking about maximizing the scope of practice for various health care workers—the Americans talk about “practising at the top of your licence”—we need to do the same thing in hospitals. Our main site is a highly intense critical care site. It's a trauma unit with cardiac surgery and neurosurgery. Our Hotel Dieu site is an ambulatory site where we deliver day surgery, short-stay surgery, highly effective hip and knee replacement, cataracts and bariatric surgery.
We need to have those sorts of strategies when it comes to how to build out the ambulatory system. We've learned that we have to partner a lot more effectively across the health care system in every way. For example, we're working with an independent health facility around assisting and delivering our cataract volumes. I can see the potential to do more of that as we get better integrated and more effective and efficient at doing it. With distributed networks, we're spending a lot of time assisting other hospitals, larger and smaller. There needs to be more of that as well.
Those are just a few examples of many things that have changed. Some things we need to restore from the past, some things we need to continue doing that we've learned from COVID, and other opportunities are yet to be developed.