Dr. Pichora, we've talked a bit about virtual care, and certainly there are issues around virtual care, such as how it's done and which cases you should choose, but that doesn't take into account the Internet and all those types of difficulties, such as difficulties that elderly people may have using the technology.
What kinds of challenges do you see on a regular basis? We heard from Ms. Vance. She talked to her doctor on the phone, which, of course, for diagnosis of shingles is not helpful. I find those examples hard to take as a physician. What do you think we should do about that?