Certainly we have tried to share the news that a possible delay was forthcoming, in a staggered bite-sized way, so that people were better able to digest that and to understand that there might be a delay. There are people who will call very distressed. We've made more crisis calls—so calls for police intervention—in the last two months than we have in the last three years, because people have been waiting. In many cases, based on our consultations with clinicians and assessors, we believe that many of these people will never be eligible for MAID, but they need to know that they can apply. They need to be able to move on and take the next steps.
We've heard from people who are significantly upset, angered and impacted by the changes and the continued delay. When the bill first passed and then it was two years and then it was another year, for these people, who have been suffering for decades and have tried every treatment—if you read the stories on our website, they've tried every treatment multiple times over years—to hear, “Okay, now it's three more years,” is devastating for them. I can't impress that upon you enough.