Ideally, in the continuum of supplying the responses the person needs, I believe those responses must be built in accordance with the concrete person we have in front of us. Mass policies that offer the same thing to everybody I do not believe are really effective. We must have an individual plan for each person.
This continuum came from all these reasons. We have a new strategic plan here in Portugal and it has three pillars: empower, care and protect. We developed our policies around those three ideas in accordance with the life cycle—with the context of where the person lives and where it evolves. I think an individual plan is key to being effective for each person.