Thank you very much for the question. That is a monumental question.
I would summarize that it's made in hope. I have a great deal of hope that I can make someone's life better, or make their death better. I can facilitate them not coming back to the hospital if I can teach them an extra something. I can advocate for them at the very best level, so that they're getting the services they need. I believe I'm pretty good at my job and I can be the best patient advocate and do everything that I can for them.
It feels pretty darn amazing to have a patient's family say that I've made this passing or this hospital stay something that was very tolerable and the best that it could be. That's what I experience.