To start with the last part of your question, usually—and by that I mean the vast majority of the time—if we are publicly communicating on a risk issue, we are talking about type I. However, we do communicate on type II on occasion. I will just give a quick example: If the risk is specific to or heightened for a vulnerable subpopulation, then we communicate on type II as well. We very rarely, if at all, communicate on type III.
There are two things that we're talking about in tandem. When I talk about type I, II and III, I'm speaking of risk. With colleagues, scientific experts at Health Canada, we determine the level of risk. Then that correlates to what I was speaking about earlier, which are service standards or the time that we take, for instance, to first action or to expecting action on behalf of the company.
In type II, it can be quite a range because, again, even if a risk is determined in general to be type II, if we have a vulnerable subpopulation that we're speaking of, then the timelines and what we deem reasonable could be very similar to type I in terms of its immediacy. Therefore, really, in that type II category there are a lot of factors. I can tell you that the criteria that go into what we deem reasonable are, obviously, the nature of the risk, vulnerable subpopulation, how much of a product has been sold in Canada and how widespread its use is.
Then, in type III, definitely the lowest of risks, we have more time—perhaps two, three weeks—but we still look for progress on the part of the regulated party: What is their plan? What is the critical path for implementing that plan? Even though the timeline is expanded, there are milestones along that timeline when we would expect to see certain progress met.