Thank you.
Mr. Guest, you spoke of the crisis as being one more of retention than recruitment, and I take that at face value, but you also mentioned that workloads were a problem. I'm putting together a vision in my mind from what I've heard, namely that as hospitals have cut cleaning and support staff and admin staff, a lot of those duties have been thrust upon nurses, so I can see that adding to their workload if they're spending a couple hours of their shift doing cleaning and administrative work. I see how bulking up the administrative and cleaning staff would help, but does it also not speak to the fact that we need more nurses on shift as well? If so, can you help me quantify that?