Just for the record, of course the $650 payment to families—and there are two of them—is an interim bridge measure to hold families until the permanent dental program is in place. I think that's important to note for the record.
Let me get this right.
Mr. Squires, Dr. Drake, Mr. Munter, you've painted a terrible picture of delays and backlogs for diagnostics and surgeries, particularly for our children. You've all sort of, in one way or another, stated that these were exacerbated by COVID, which of course indicates that they pre-existed COVID, and you've given figures on that.
I'm just wondering if you could give me a general context. What was the initial cause of these backlogs? Have we always had backlogs in surgeries and diagnostics? If not, when did it really start?
That speaks to me of a structural problem that has been developed over time. I'd like to know if you could give us a bit of a description of when it started and what caused it, so that we could maybe try to get some structural solutions on the board.