Just listening to the conversation is so interesting. I also think of it from the perspective of vulnerability. I deal with a lot of clients and families who are new immigrants or refugees coming into the country. They are labouring over the fact that they're new to the country and there are issues because of access.
Some of the comments I want to emphasize are about trust in the system. During COVID, I had a lot of experience on the ground with indigenous and other marginalized communities.
There is a lot of work to be done in terms of educating our health care colleagues and frontline staff about culturally sensitive care and working with people of different races. There are a lot of biases there. That goes to your point about the standard of care. If you're working in the health care system, there should be standards around how we interact and work with people of different cultures and backgrounds.