The short answer is they're not complaining, because it's not in effect yet, that specific provision under Vanessa's Law.
Under the Vanessa's Law provisions, some have come into effect already. For example, there's the ability to compel a recall of a product. I think people were surprised to know that before June 2023, we could recall a head of lettuce but we didn't have the authority to compel a recall of a natural health product. So that's in effect.
The mandatory or the compulsory reporting of serious adverse events by health care institutions is a provision, but it needs regulations in order to come into effect, so it actually isn't in effect yet. We will be bringing forward regulations and will go through the full consultation process before we do that.
People haven't been complaining about that part of it.
With respect to the adverse events, I think you did a really good job of going through some of the challenges. What we've said is that “low risk” is not “no risk”, and there are products that present a risk by themselves. Comfrey is an example of that. It was used as a tea, and it has very severe hepatotoxicity, liver toxicity, associated with it. There have been deaths associated with comfrey. It still can be used as a topical, on the skin, but even then it shouldn't be used on broken skin, because it can be absorbed and cause liver toxicity as well. It can be quite dangerous.
There are other products that can be quite dangerous, either because they're contaminated or because they're being used in combination with other products. Again, it's rare to have very serious events, but in general if a product has an effect on the body, then it can have a negative effect or an adverse effect as well, and the question is, what's the likelihood of that and what can you do to mitigate that? It's really about having information for consumers so that they can use those products safely and we can monitor those products. Then, if safety issues come up, we can do that.
There have been products.... There's a product called aristolochia that has been used for over 2,000 years, but recently—it started in the nineties but really it was in the 2000s—we found out that it can cause renal failure and cancers in the urinary system as well.
The products are not “no risk”.