I'll be swift. I'm not a trust-building expert. However, I do think that very effective, directed, and transparent communications and decision-making are key. I think we've fallen a little bit into a situation where we often strategize too hard and worry too much about what we should or shouldn't say sometimes. I think timely and transparent communication doesn't always have to be the same message, but about just having transparency around decisions and how they're made and why they're going to change would have been very helpful, and will be helpful going forward, I think.
On October 18th, 2023. See this statement in context.