Evidence of meeting #29 for Health in the 45th Parliament, 1st session. (The original version is on Parliament’s site, as are the minutes.) The winning word was infoway.

A recording is available from Parliament.

On the agenda

Members speaking

Before the committee

Batchvarov  Vice-President, Provider Solutions, Telus Health
Green  President and Chief Executive Officer, Canada Health Infoway
Voisin  Senior Assistant Deputy Minister, Health Policy Branch, Department of Health
Jones  Director, Digital Health and Health System Division, Department of Health
Toller  Director General, Health Care Strategies Directorate, Department of Health

5:05 p.m.

President and Chief Executive Officer, Canada Health Infoway

Michael Green

Thank you for your question.

I think that in our opening statement and the documents we've provided, we've described the investment that's been made in the program.

5:05 p.m.

Conservative

Dan Mazier Conservative Riding Mountain, MB

How much was it?

5:05 p.m.

President and Chief Executive Officer, Canada Health Infoway

Michael Green

Overall, $250 million was the amount.

5:05 p.m.

Conservative

Dan Mazier Conservative Riding Mountain, MB

Telus just told the committee that they received $98 million for PrescribeIT. What was the other $150 million spent on?

5:05 p.m.

President and Chief Executive Officer, Canada Health Infoway

Michael Green

We designed and built the system, as I mentioned in my opening statement, with an approach of collaboration that involved a number of different partners. In addition to the hub provider, Telus, there were other IT companies—

5:05 p.m.

Conservative

Dan Mazier Conservative Riding Mountain, MB

I thought Telus actually—

5:05 p.m.

President and Chief Executive Officer, Canada Health Infoway

Michael Green

—and EMR companies.

5:05 p.m.

Conservative

Dan Mazier Conservative Riding Mountain, MB

For PrescribeIT, $150 million was to develop it more?

5:05 p.m.

President and Chief Executive Officer, Canada Health Infoway

Michael Green

PrescribeIT was run as an eight-year program and involved investments across a wide variety of our partners, including the provincial jurisdictions and territorial jurisdictions—

5:05 p.m.

Conservative

Dan Mazier Conservative Riding Mountain, MB

What other IT companies were involved in designing and improving it?

5:05 p.m.

President and Chief Executive Officer, Canada Health Infoway

Michael Green

In Canada, there are a number of organizations that operate electronic medical records—

5:05 p.m.

Conservative

Dan Mazier Conservative Riding Mountain, MB

Could you please table that?

5:05 p.m.

President and Chief Executive Officer, Canada Health Infoway

Michael Green

—for example. We also integrated—

5:05 p.m.

Conservative

Dan Mazier Conservative Riding Mountain, MB

Could you please table what companies participated in that $150 million?

5:05 p.m.

President and Chief Executive Officer, Canada Health Infoway

Michael Green

I can certainly provide that information if the committee requests it.

5:05 p.m.

Conservative

Dan Mazier Conservative Riding Mountain, MB

Thank you very much.

5:05 p.m.

President and Chief Executive Officer, Canada Health Infoway

Michael Green

I don't have the information on hand.

5:05 p.m.

Conservative

Dan Mazier Conservative Riding Mountain, MB

It would be perfect if you would table that.

Mr. Green, over $250 million in taxpayer money has been spent on PrescribeIT since 2016. As of today, what percentage of Canadian prescriptions are transmitted through PrescribeIT?

5:05 p.m.

President and Chief Executive Officer, Canada Health Infoway

Michael Green

As of today, we have connected the system to 95% of pharmacies and 95% of vendors. We recognize that the system can transition into a new approach based on other standards.

5:05 p.m.

Conservative

Dan Mazier Conservative Riding Mountain, MB

That answered the question: 95%. Thank you. That's good.

Mr. Green, how many applicants responded to the May 2024 request for expressions of interest, entitled “The Future of PrescribeIT”, to take over the program?

April 21st, 2026 / 5:05 p.m.

President and Chief Executive Officer, Canada Health Infoway

Michael Green

I can't remember the exact number of applicants that replied to it, but there were certainly more than 10, I would say.

5:05 p.m.

Conservative

Dan Mazier Conservative Riding Mountain, MB

Okay. Could you provide a list of respondents to the committee, please?

5:05 p.m.

President and Chief Executive Officer, Canada Health Infoway

Michael Green

If the committee requests the information, we can do so. Obviously, some of it is commercially confidential.

5:05 p.m.

Conservative

Dan Mazier Conservative Riding Mountain, MB

Yes, I just did. That would be great.

Mr. Green, Canada Health Infoway spent nearly two years searching for a private company to take over PrescribeIT. The search was in its final stages when the board voted to abandon it and terminate PrescribeIT.

Why was the search terminated all of a sudden? If you had 98% of the pharmacies.... We just learned that everybody was covered, so why did you terminate it?

5:10 p.m.

President and Chief Executive Officer, Canada Health Infoway

Michael Green

As I mentioned, when you look at IT initiatives in health care, it's quite common for there to be changes in technology over time. We've operated PrescribeIT for eight years now. In consultation with our partners and board of directors, we decided that a more effective approach, going forward, would be to look at an open standards approach, which would suit the diversity of the different health systems across the country.