I have two other questions, and then I'll go to business, because my last question will tie into business.
You talked about schools playing a role and maybe not being effective. My question is about your thoughts on that. I realize there are a lot of people who should be responsible for literacy; it's not just one area. You talked a bit about people at schools and the literacy rates. Why do you think they've fallen short? We struggle in terms of elementary schools--I think there was a comment about elementary schools, in particular, where people are passed on, maybe, without getting the skills.
How is it that we've fallen short? And do you have any recommendations so we can do a better job in earlier years, which I realize is a separate issue from adult or even immigrant literacy issues?