Additionally, there are people who, in falling through the cracks, are now not even on the radar screen for service provision. These are people who are completely out of the system, who are engaged in sex trade work, or who often are without phones. And because they don't have phone access, they're not necessarily being counted among the numbers of unemployed.
In Victoria, for instance, all kinds of people have left social assistance, and yet their numbers aren't being reflected in the workforce. We know they're there, but they're not being counted in any way.
It's not just that the federal or provincial governments aren't directly providing services for these people; no non-profit is funded to provide services for them. There are gaps in service provision because nobody has the dollars to do it. Off the side of your desk, you can help only one or two people individually.
I would say that there's a similar gap in service provision for people who have just made it into employment. There's this idea that you take a job, any job, and once you get that job you just sort yourself out. But there's no support to move up, which is why we see this growing number of people who are working poor.
In Victoria, when we look at the numbers of people who are living below the poverty line, 18,000 of them worked at some point in the past year. Half of the people who are of working age and living below the poverty line actually have work, but they're not able to retain that work.
So there's a huge amount of skill and service delivery that needs to be provided for people, right across the country. I'm familiar with the Victoria numbers, but it's a national issue.