No. These are issues where the board has been asked to come up with a decision on a variety of issues. The board obviously has to find all the facts in order to give an opinion. It's not a question of the board not taking it seriously and taking a long time. Sometimes the issues are fairly complex.
If I can come back to the main issue you raised, I can understand your frustration. I am trying to say, and my colleagues say the same thing, that essential service is what the law defines the essential service to be. We have federal essential services that are defined in the Canada Labour Code. It's what an essential service is. I think the difficulty arises when someone thinks there's a service that should be essential and the code doesn't make it essential.
The example given here is about a call to 911. According to the Canada Labour Code, in the way it is described right now, if the board came to a decision that it is not an essential service, it is not an essential service. The issue is really on what an essential service should be. Once you've decided that, you can put it into law.
My answer to the question of what an essential service should be is that it's not for the officials to come to a decision on what is or is not essential. It is for the Government of Canada and Parliament to come to a view as to what essential is.