Let me make one other comment about the on-the-ground problem. If you have a physical illness, what do you do? Let's assume for a minute it's not an emergency. You go to your GP and your GP then steers you through the system, if you need a test or if you need to see a specialist. In effect, your family doctor becomes your system navigator, your case manager. No such thing exists in mental health.
You get into the system somewhere. It is complex, to say the least. Once, a few years ago, I actually tried to trace out, to draw a diagram of all the places you would have to go to get all the services. I gave up. It was too complex to understand.
Clearly, some of the changes that are needed...and this will come into how we get to our end point. There has to be some element of a case manager, system navigator, or something. There has to be someone who does for the person with mental illness what the family doctor and the family doctor's office does for the physically ill, no question.