We undertook to put as many people as possible on the processing activities so that it would not create important delays in relation to the key performance indicators we have. We have kept an average of 23 to 24 days for processing applications. But given the important increase in the number of applications, we knew that what we were doing would not be sufficient, and if we could not have additional resources, it would result in additional delays. But we did get additional resources, which we applied to EI processing activities.
On June 11th, 2009. See this statement in context.