The new letters are personalized; they are part of the correspondence when someone files a claim. The procedure is the same as when we notify people that they are eligible for benefits, when they apply. We let them know that they qualify for benefits, and we tell them how many weeks they are entitled to. At the same time, we let them know that if they satisfy the definition of a “long-tenured worker”, they may qualify for the new career transition assistance initiatives and should contact their local or regional centres for information.
On October 27th, 2009. See this statement in context.