I've had tons of people in my riding call and say, “You know, I call one week and my requirement is 480 hours, and then I call another week and it's 490 hours.” So they have to call on a weekly basis to decide whether they can actually access their benefits that week. If it happens to be within that window of opportunity, they may be able to access it for a year, whereas someone else who had that same amount of hours won't be able to.
On November 3rd, 2009. See this statement in context.