I want to speak briefly on the modernizing of the philosophy.
Prior to the last, I would say, five years in North America, the idea has always been to take a homeless individual, who may or may not have problems with addiction or mental health, go through transitional housing or some other methods to get them free of their addictions, get them balanced on their medicine, and then try to get them a home.
What we found, and what they found in other cities such as New York and Portland and Toronto, is that in order to get someone balanced and stable, they really need to have a home first. That's why it's called Housing First. The first thing we do is get people into a house, and then we deal with their addictions, their mental health issues, and things like that. It's a complete flip-flop of the old philosophy, which was, “We're not going to help you; we're not going to put you in a house because we don't think you're ready. You have an addiction problem, you have this, you have that. You don't deserve a home.”
We use the term “modernizing”, but we've really flipped it on its head: “We're going to put you in a house.” And it's been very successful. I believe in the city of Toronto in the past three and a half years they have almost an 89% success rate. You probably heard this when you were down east, but 89% of the people that they put in housing and they do support, in a year, are still in their housing situation.