Thank you for being here with us today.
I want to pick up where Mr. Savage left off and perhaps take it in a slightly different way, and that is to address the relative formality or informality of the hearings process. You commented on some people having representation and others not having it and said that some rely on legal aid to get that representation.
I always appreciated the fact that you could in fact make representations without any representation and I felt that this made the process incredibly accessible. To me, that's a really important part of the process. I understand, of course, that there are times when representation is hugely beneficial to the process.
Could you comment on how, if you were to rewrite the system, you would maintain accessibility and still make sure that people are represented in such a way that they receive a fair outcome?