Rodger Cuzner at the Human Resources, Skills and Social Development and the Status of Persons with Disabilities Committee

On November 24th, 2011. See this statement in context.

November 24th, 2011 / 4:15 p.m.

Liberal

Rodger Cuzner Liberal Cape Breton—Canso, NS

Okay. Great.

If I can continue, last week I asked a question in QP using statistics related to EI call centres. I said that “only 32% of incoming calls are being answered within required times and 51%” were being hung up on.

Your reply was that with regard to the call centres, they “have a much better record than what the member purports”. Would you like to clarify that now?

See context to find out what was said next.