Just to echo what Suncor has said. We have a lot of the same issues, but I would add that partnerships should be based on mutually beneficial goals. You will only find out what those goals are if you communicate with each other, so that must be based on a strong and constant communication back and forth, and that includes an understanding of each other's culture. We found in our study that communities are unique and you have to understand each other's culture, and that goes both ways. The community has to understand the business culture of their partners and the business has to understand the culture of the community they're dealing with.
One last thing is that there has to be a long-term focus and stable funding. We found that a lot of our organizations are chasing and wasting resources on constantly trying to renew their funding. Some funding is sunsetting, and they're nervous about being able to continue with their programs. So if there's a long-term focus and they don't have to worry about funding, they can continue to provide training and programs. That's something businesses must be focused on as well.