Thank you very much, Mr. Chair.
And thank you very much for coming. I hope you were sitting in the back earlier and heard my compliments about the Mississauga Service Canada office, which I did have an opportunity to visit very shortly after the election on May 2. I really do want to compliment your centres and staff. From my perspective the general layout of the centre, at least the Mississauga one, is very welcoming. I think our residents are getting great service from those locations.
Within Service Canada offices I'm sure you have a cookie-cutter kind of approach, because you obviously have services you have to provide across the country regardless of the region the Service Canada office is in. Do you make an attempt to localize or regionalize some of the services you're delivering in certain parts of the country? I'm sure the issues that residents have in Ms. Hughes' riding in northern Ontario are going to be a lot different than they might be for my residents in a suburban Toronto riding.
Do you take time in each of those 308 locations to regionalize the services and the outreach and the programs a little? Obviously, there are different needs for different Canadians, depending on where they live; and there are different circumstances given the varying unemployment rates, which could be higher in certain areas and lower in others, and given the other support programs we have. How do you deal with these differences within each of your centres?