Give me the profile of the typical client you would deal with. Certainly I would think the vast majority are not hardened criminals, but persons.... Maybe it was out of their control: an abusive, estranged spouse came home and gave the kids the round of the kitchen, and they were forced into a situation that was beyond their control and they were forced to defend their kids and ended up being incarcerated.
Who are you dealing with? Are they single? Are they educated? Have some of the problems stemmed from poverty issues? If you have statistics, please share them--if not, anecdotally, please.