Yes, but since it's a BlackBerry, I know you'll agree it's not a problem.
Just a quick point in English and then I'll switch back to French, please.
You didn't have time in your conversation with Mr. Butt. You were about to say that there's a process that, two years ago, took three weeks, usually, and it's slowing down. You didn't have time to explain. Could you tell us what it was?