One of the things they may want to do first is a risk-based analysis, for example, if a company or an organization has a reputation for bringing in qualified people by following the rules and paying properly. Everyone has heard the stories of when it has been abused. If a proper risk-based analysis was done based on companies that did live up to the letter of the law, I think that would be a good first step.
I know for the ICT sector we're in a highly competitive area, so we're kind of reticent to advertise what we pay. If we offer a highly qualified engineer $150,000 to $200,000, the person next door is going to mark it up by 10% or 20%. Often there is a need to advertise the salary. I think if they set up salary bands, that would be a good way of doing it as well.
There are little niggling things like, when you apply for the LMO, having to prove that you've advertised for the job. If we hadn't advertised for the job already, we wouldn't be knocking on Service Canada's door for an LMO.
Those are three little things they could do to improve the service.
As little as a year or 18 months ago, it took only three or four weeks, which I think is entirely acceptable. For some reason it seems to have slowed down over the last little while.