I can start with some elements of the answer, and maybe my colleague Alexis could follow up with some more information.
In the department we continuously look for ways to improve data. In fact, we have recently financed the development of a collection of information on job vacancies. This is something that Statistics Canada has been doing for us. It helps provide a better basis for us to understand the dynamics of the labour market.
We have also developed a relationship with some private sector businesses that bring us information about job vacancies. That is also available for us to expand our capacity to understand the dynamics of the labour market. It's another example of the things that have been accomplished lately in trying to improve the data. Sometimes we run into difficulties, but there's new data being put out there that the department has been actively promoting.
When it comes to servicing people with online tools, I would like to point out that my understanding is that Service Canada has some strategies to make sure that there are other ways to reach out to people and that the information flows to clients. There are strategies within Service Canada to make sure that our messages and our information are delivered and are reaching people who may not have online access or have limited access to our online products.