I could answer the first two questions, the first having to do with access to information. You referred to the Job Alert program, that seeks to provide information to people, and to the fact that people sometimes have trouble accessing it. You spoke about the closure of centres where the information is available.
As I mentioned previously, I know that in its communication strategies, Service Canada takes into account the fact that some people have very limited access to information. They may not have access to computers, for instance, or are cut off from certain media. The strategies to reach those people take that reality into account. All of that is developed by the department as a complement to the basic strategies that are increasingly based on computers and access to the Internet. We know that people with low incomes, in particular, do not have access to that and that is taken into consideration by Service Canada when it develops its strategies.