I know that there are strategies directed at individuals who use libraries or centres where computers are available.
There are also centres in cities or in rural areas where people can have access to computers. If access to computers is a problem for people who have limited basic skills, Service Canada can take people to Service Canada centres to help them in other ways. There are ways of bringing people to the centre, and helping them with their needs so that they will understand the information.
Regarding your second question, you spoke about pools of potential workers. The issue is not necessarily that those workers do not have the skills, but they sometimes have problems integrating the labour market. They may have a drug dependency, such as in the example you gave. These are really issues we discuss with the provinces in the context of employability. In that case, we turn to social assistance programs, for instance, where we take into account the fact that the person may or may not be employable. Within the social assistance programs, the provinces have other targeted programs.
The answer is, thus, that we have data on socio-economic characteristics and the problems people face in integrating the labour market. A large part of the measures are taken through social assistance programs that fall under provincial jurisdiction.
I know that several provinces have adapted programs to the type of clientele they deal with, to help them when there are specific non-employability issues. For instance, if the issue is one of drug dependency, there are some very specific public health programs that are available. However, this is really a matter of provincial jurisdiction.
That said, these are labour-market-related issues. In our discussions, and when we do our analyses and our research, we share this type of thing with our provincial colleagues and public servants. Indeed, at the federal level, there is an interest in removing barriers and difficulties these people face. We share our information with our provincial colleagues so as to help them to intervene in an appropriate way, which will give us a better performance on the labour market.