I can explain a bit here about how this works at the beginning of someone's claim.
First of all, when someone applies for EI, there's a two-week waiting period, so that gives you 14 days. Then, as part of the rules of the program, there are biweekly reports required from claimants. They need to inform us that they continue to be unemployed and that they are looking for work. If you think about 14 days plus seven days, that gets you to 21 days, but you've got biweekly reports, which would take you to 28 days, so I suspect that there was something in the way we were managing and delivering the program, dealing with those timeframes, that did result in the change to the 28 days.