Thank you.
You did say that you have reformed your policies and the culture in which you treat personal information. I am happy to hear that. I'm really excited to see what's going to pan out and if we do dramatically see the number of data breaches reported fall to zero, which is ideal.
I'm curious to know what protocols existed beforehand and why there was data that was not encrypted when you're saying that shouldn't have happened. Where was the policy before?