Perhaps, Chair, I could respond to the honourable member's third question, and then Ron and Al can give the details on the other two.
I believe that staff are now very well aware. I think in an organization as large as ours one could expect—and I think it's the reality—that some staff are more aware throughout, and others are less aware or seized of the importance. Part of the focus on training being mandatory and being for all employees is to try to do our best to make sure there are no gaps, so that there is no employee in the department who can say he or she didn't realize that was the standard. If there have been such gaps in employee awareness, we want to close those gaps.
Generally speaking, I can tell you that in the organization we have taken some encouragement from the fact that employees have cooperated fully, including in the assessment of devices in the organization. We wanted our staff to be so concerned about this that they would drop whatever was necessary to drop in order to comply with the direction that we were going, but not so terrified that they would go underground. We believe that given the response of employees—their response in meetings and information sessions and so on—they have responded in that fashion.
I'll stop there and turn to my colleagues for the details.