Thank you for coming today to deal with a most difficult—and the word's been perhaps overused, but I'll state it again—a most unacceptable event.
It reminds me of risk. One comment Mr. Shugart made was that you can never give absolute guarantees. There will always be risk. There was a level of risk before this happened, and now perhaps another level of risk afterwards because of the new protocols that are put in place as a result of this situation. It reminds me of 9/11 and what happened in terms of our feeling secure after 9/11. The world changed. We had to put a lot more security in place.
Having said that, I'm interested to know the protocols that were in place at the time that these devices went missing with this important information about Canadians. Were the protocols for the handling and storage of that information followed?