Thank you very much, Alex.
Mrs. Sikand, access to paratransit is an issue that comes up often. I think that the situation has improved over the past few decades in downtown areas, but it is more complicated in rural areas. For instance, very few people over a stretch of 100 km or 150 km need the same service. So it is practically impossible for public authorities to be profitable. I don't know whether you have any ideas about that.
In no way do I want to diminish the importance of the paratransit need. However, there are some new technologies available. I made a small contribution to the development of an evaluation principle through Skype. It enables people at the other end of the province to use Skype to talk to a consultant and have their home evaluated. I must admit that, while we were developing this project, we never thought that it could be the perfect job opportunity for a disabled person. That kind of a work station could even be installed in the person's home. Yet I do not think we had the presence of mind to contact a university-educated acquaintance who may have been in a wheelchair. I would like to know what you think about those two matters.
Ms. Soulliere, if any time is left, I would like to talk about the undue administrative burden in the area of social action. I cannot believe that I used to spend 35% to 40% of my time in filling out documents to help illiterate people instead of teaching them to read. I did that for two years.
We know what the problem is, but do you have any solutions to recommend? I would really like to hear them, and I would like this problem to be resolved, to the extent possible.