I believe the first question was about employment agencies and what these agencies, similar to ours, can do to increase the number of individuals that achieve employment. In terms of the employment or vocational rehabilitation stream, there are two parts to it. The first part is the assessment of the individual's skills and capabilities. The second part is when they are placed, when that job match occurs with an employer, and the post-placement supports come into play. A middle piece addresses the needs-based approach with employers.
If all employment agencies take a look at those three pieces and utilized programs and services within their own communities to maximize those three pieces of the equation, I think outcomes would improve. There is a well-rounded assessment of the individual's capabilities. We strive for a good business-to business relationship with employers to ensure that we are meeting their needs. The third piece would be post-placement supports, in cases where the individual may take a little bit longer to learn the skills and abilities of that particular job. This is where the employment agency can provide support.