Thank you.
One of the approaches we take at AMTA is that everything has to fit into a process, and we have the process mapped out. I'm a bit of a geek, so we have it all completely mapped out on big pieces of paper. So when a new person joins our team, they know what the system is. There are so many human complexities that come with every individual who joins our program. We strip that away and make sure the process is maintained no matter how complex the individual situation gets. We can pull resources from all sorts of different places while still following the process.
That process map covers almost a whole wall-length of a room. We're happy to share it. In fact, we share it quite regularly. We've been helping some programs in Ontario to get started there as well. We're happy to share it.